Front Desk Duty Manager (Rusutsu) — Winter 2026/27

• Run front desk operations including check-in, check-out and VIP arrivals
• Resolve guest requests and complaints professionally
• Manage room assignments, upgrades and special requests
• Lead, coach and roster the front office team and manage shift handovers
• Monitor availability, rates and reservations with the reservations team
• Coordinate with housekeeping, F&B and other departments
• Uphold safety and security procedures; support cash handling and reporting

• Valid Japanese working visa
• Proven team leadership experience
• Business-level English
• Strong time management and problem-solving skills

• Hotel or resort experience
• Winter resort or tourism experience
• Driving licence (Japanese, international, or foreign with official Japanese translation)
• PMS experience
• Conversational Japanese

• From ¥2,000/hour
• Ski pass subsidy or recreation allowance
• Social insurance if eligible
• Staff accommodation available
• Company events

Staff housing provided

How staff housing works in Niseko

• Workplace language: English OK
• Japanese: Basic
• English: Business
• Visa support: case-by-case

What is listed here is the employer's statement, not legal advice. Whether you can work on your status is covered in the visa guide.

1. Press Apply. The first time, five short questions (your dates, work status, languages, the work you want) become your profile.
2. Before anything is sent you see exactly what this employer will receive.
3. The employer replies here. Your application page shows where it stands, and you get a message when it moves.