Ski Japan TravelNiseko
Guest Services Representative / Front Desk (Niseko) — Winter 2026/27
OpenSeasonalWinter 2026/27Posted today
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- Pay
- Not stated
- Ask the employer
- Employment
- Seasonal
- Season & start
- Winter 2026/27
- 25 Nov 2026 – 31 Mar 2027
- Hours
- 40 h/week
- Role type
- Hospitality & guest services
- Workplace language
- English OK
- English
- Business
- Housing
- Provided
- Area
- Niseko
About the role
Ski Japan Travel's Guest Services team in Niseko is hiring Guest Services Representatives for its front desk. You will be the presence at reception: greeting guests, organising check-ins and check-outs, answering phone, email and in-house enquiries, booking tours, taxis and activities, and being guests' local contact during their stay. It is full time, 5 days a week, averaging 40 hours (more from late December to mid February). The hourly rate is set at interview. Applications go through Ski Japan's own application page.
Responsibilities
- Be a presence at reception and greet guests
- Organise guest check-ins and check-outs
- Answer phone, email and in-house guest enquiries
- Book tours, taxis and activities
- Give guests local information and be their reliable local contact
- Help with other tasks when required
Requirements
- Business-level English or higher
- A Working Holiday Visa
- Flexible with irregular hours
Nice to have
- Conversational Japanese
- An International Driving Permit or Japanese driving licence
- Front desk, guest services, concierge or reservations experience
- Face-to-face customer service, travel/tourism, cash handling or office experience
- Ski or snowboard experience
Benefits
- Hourly rate set at interview
- Staff accommodation
- Grand Hirafu/Hanazono season pass at the Ski Japan corporate discount, refunded on completing your contract with a clean disciplinary record
- End-of-season bonus
Housing
Staff housing provided
Staff accommodation available (rent to be confirmed).
Language & work eligibility
- Workplace language: English OK
- English: Business
What is listed here is the employer's statement, not legal advice. Whether you can work on your status is covered in the visa guide.
How applying works
- Press Apply. The employer's own application page opens in a new tab.
- You apply on their site, and they contact you directly.
Compiled from the employer's own published listing. Original listing
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